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Access this document by contacting: Employee & Family Resources 505 Fifth Avenue, Suite 600 Des Moines, IA 50309 515.244.6069 If you believe your confidentiality has be violated, you may report this to EFR’s Privacy Officer, who will investigate and provide you a formal, written response: Privacy Officer Employee & Family Resources 505 Fifth Avenue, Suite 600 Des Moines, IA 50309 Or: U. Department of Health and Human Services, Office for Civil Rights 200 Independence Avenue, S. Please call us at 515-244-6090 to see if your school is covered by our SAP, and if so, how many sessions you are able to use.
If you would like to pursue counseling beyond your stated number of free sessions with EFR counselors, you can use insurance (including Medicaid) or private pay.
Phone: 866-239-0843 Email: [email protected] For specific contact information relating to Unemployment Insurance needs, please visit the Unemployment Insurance contact page.
Unemployment Insurance Customer Service Hours: (excluding state holidays) am - pm Monday am - pm Tuesday am - pm Wednesday am - pm Thursday am - pm Friday Iowa Centers located throughout the state provide services for individuals, like unemployment and career exploration, and services for businesses, like labor market information and job fairs.
If you chose to pay with insurance, we will verify your eligibility; during that process, we may check your benefits to see what amount of the service payment will be covered.
Confidentiality is crucial for everyone receiving counseling services, regardless or age.