Updating global address book


28-Aug-2020 08:55

” Well, the truth of the matter is that our new joiner Joe is in fact , an update to the Address Book won’t become available to the user until about 48 hours after the change.This situation however is extremely rare since the default maintenance time on Exchange is at AM and updates and downloads are usually performed during working hours.Microsoft Outlook clients use a cached version of the GAL, called an Offline Address Book that is synced with the GAL at a nearly daily interval.So, it can take multiple days before a change at the Enterprise level (Banner/My UI Info [formerly Nessie]) to propagate and be visible in Outlook.In the drop down menu underneath where it says "When opening this address book, show this address list first:", select "Global Address List" or whichever option you would like the new default to be.

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1) Try a manual Re-Sync 2) Close Outlook and delete the *.In general, OWA offers realtime updates, while Outlook takes 26 hours.